Cookies & Privacy Policy

INTRODUCTION

At Superb Digital, we are committed to safeguarding the privacy of our clients, users, and website visitors. This Cookies and Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services. By accessing or using our website, you agree to the terms outlined in this policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business details, and any other information provided through contact forms or service inquiries.
• Usage Data: Information about how you use our website, including your IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data.
• Cookies: Small text files stored on your device to help us improve your browsing experience. See Section 3 for more details on how we use cookies.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect for the following purposes:

• To provide and improve our services.
• To communicate with you regarding inquiries, quotes, or project updates.
• To personalise your experience on our website.
• To analyse website traffic and usage patterns.
• To comply with legal obligations or resolve disputes.

3. COOKIES POLICY

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function more efficiently and to provide website operators with usage data.

Types of Cookies We Use

• Essential Cookies: Necessary for the basic functionality of the website.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve its functionality and performance.
• Functionality Cookies: Remember your preferences and customise your experience.
• Advertising Cookies: May be used to deliver relevant ads to you based on your browsing behaviour.

How to Manage Cookies

You can control or disable cookies through your browser settings. However, please note that disabling cookies may impact your user experience and some website features may not function as intended.

4. SHARING YOUR INFORMATION

We will not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: With trusted partners or vendors who assist in delivering our services (e.g., hosting providers, payment processors).
• Legal Compliance: When required to comply with applicable laws, regulations, or legal processes.

5. DATA RETENTION

We will retain your information only for as long as necessary to fulfill the purposes outlined in this policy. Personal data may be archived to comply with legal obligations or resolve disputes.

6. SECURITY

We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

7. YOUR RIGHTS

As a user of our website, you have the following rights:

• The right to access, correct, or delete your personal information.
• The right to object to or restrict certain types of data processing.
• The right to withdraw consent for cookies or data collection at any time.

To exercise your rights, please contact us at info@superbdigital.co.za.

8. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. UPDATES TO THIS POLICY

We reserve the right to update this Cookies and Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. CONTACT US

If you have any questions or concerns about this Cookies and Privacy Policy, please contact us at info@superbdigital.co.za.

Last Updated: 23/11/2024